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how we picked where Joe would do his treatment and what actually mattered

Family · · 44 views
So we had maybe two weeks to figure this out after his diagnosis in September and honestly it felt like drinking from a fire hose. We live in Tampa but we knew right away we weren't staying local for this. Our oncologist Dr. Patel was great about it, she didn't get defensive or anything, she just said "if you want to go somewhere with more meso experience that's smart."

We looked at three places. One was in Houston, one in California, and we ended up choosing MD Anderson because it's only four hours away in Orlando and Joe could come home between treatments. But the real reason wasn't the location.

I spent like 20 years teaching and I learned that you want someone who does the thing a LOT, not someone who does it sometimes. So we called around and asked straight up how many mesothelioma cases they do a year, how many pleural surgeries specifically, and what their protocol was. The place that said "we do about 40 cases a year" sounded way better than "oh we see some of those." Four of our initial consults the surgeon basically read from a script the whole time and didn't answer questions, just kept talking at us.

The surgeon at our final choice actually looked at Joe's scans for like 45 minutes before we even met with him and he had specific thoughts about staging and what surgery would look like. Not generic stuff. He also didn't push us toward treatment, he laid out options and what the data actually showed.

Second thing... cost does matter but don't let it be the only thing. We had to fight with insurance but that's a separate battle. What mattered more was whether they did immunotherapy, surgery, and had follow-up care all in one place so we weren't coordinating between hospitals.

Third thing is honestly the support staff. The nurses, the schedulers, the financial people. Joe's immunotherapy started in November and there were times where we had questions on a Sunday and someone called us back on Monday. That stuff saves your sanity.

9 Replies

Patient
Thank you for this, we're in that two-week panic right now after Joe's diagnosis was just confirmed and your point about volume is exactly what I needed to hear. I've already started calling around asking the specific numbers instead of vague answers.
Veteran
Good post. One thing I'd add that nobody's really talking about yet - ask them straight up about their VA experience if you're a vet. I filed my claim in November after my surgery in December, still waiting on the VA to actually process it, and the hospital I chose had a whole person whose job was helping vets navigate the paperwork and appeals. Sounds small but when you're dealing with the VA's timeline and you've got cancer, having someone at the hospital who knows the difference between a BDD claim and a standard claim makes a huge difference. I'm Stage II pleural like you probably are, William, and the VA's been... well, the VA. But at least my treatment team wasn't sitting around waiting on them. They moved forward anyway. Ask about that stuff when you call. It matters more than most people realize until they're in the middle of it.
Patient
Man, this is solid advice and it lines up exactly with what we did. Got my diagnosis in December and by February I was done with my EPP surgery, so yeah, the timeline is real tight. We looked around a bit too and I'm glad we didn't just go with whoever was closest.

The thing about volume really hit home for me. I spent 30 years turning wrenches and you learn pretty quick that the mechanic who does 5 engine rebuilds a week is gonna know stuff the guy who does one a month just won't catch. Same deal with surgeons I guess. We asked our guy at the hospital here in Detroit how many pleural cases he did and when he said "around 15 a year" I thought... yeah that's probably not enough. Ended up going to a place that does way more and the whole thing felt different. The surgeon actually spent time explaining what he was looking at instead of just telling me what was gonna happen.

Your point about the support staff is huge. After my surgery I had questions about recovery and whether some pain I was having was normal, and I could actually reach someone who knew. Not a call center somewhere, actual people who work with meso patients all the time. Makes a difference when you're feeling rough.

The cost thing... insurance fought us too. Took a while to sort out but yeah, that's its own headache separate from finding the right place. Don't let that part rush you into picking somewhere that's not gonna do right by you.

Sounds like Joe's in good hands. Four hours is a solid distance for follow-ups too.
Family
Yeah exactly, the mechanic analogy is perfect. That's basically what I kept saying to Joe when we were deciding, like you want the surgeon who's done this hundreds of times not dozens. And wow, February for your EPP that's fast, good on you for moving quick. How are you doing with recovery now, a few months out?
Medical Expert Response
What you figured out in two weeks took some families months to piece together, and the framework you landed on is exactly right.

The volume question is so important. The SEER data on mesothelioma outcomes shows pretty clearly that high-volume centers (defined in most studies as 20 or more cases annually) have meaningfully better surgical outcomes, and 40 cases a year puts a program solidly in that tier. The surgeon spending 45 minutes on Joe's scans before you walked in the room... that's not standard. That's someone who does this enough that they actually have something to say.

The integrated care piece is something I push people toward too. When surgery, systemic therapy (meaning chemo or immunotherapy), and pulmonology are all talking to each other in the same tumor board, the coordination just works differently than when you're the one carrying records between buildings.

One thing I'd add from seeing a lot of these situations: the support staff quality you described isn't luck, it's institutional culture. A center where someone returns a Sunday question by Monday morning has made a deliberate decision about how they run things. That Monday morning callback matters more than people realize when you're in the middle of it.

The immunotherapy piece is worth watching closely as things unfold. The Checkmate 743 trial data from 2021 showed real benefit for nivolumab plus ipilimumab in unresectable cases, and protocols keep evolving. Definitely keep that conversation going with Joe's team about what the current evidence looks like for his specific histology (cell type).

Talk to your oncologist about all of this, but the instincts you brought to this decision were good ones.
3 found this helpful
Family
Oh man, this is so helpful to read right now. My mom got diagnosed in August and we're still kind of in that "where do we go" phase, except I'm doing it from Phoenix where I moved to help her. It's been absolutely chaotic.

Your point about volume is exactly what our oncologist here said too. We're looking at a couple places and I've been asking the same questions, like how many cases a year and whether they do the full treatment protocol in house. One place kept trying to push us toward their preferred hospital partners and it felt sketchy? Like they weren't being transparent about why. The Orlando surgeon sounds incredible honestly. That kind of specificity means he actually knows what he's looking at instead of just going through the motions.

I'm stealing your approach about the support staff thing because that's what nobody tells you about. I'm juggling my full time teaching job (still trying to do lesson plans in the evenings when my brain is fried, it's not going great) and caregiving and honestly the difference between a scheduler who actually returns emails versus one who ghosts you for three days is HUGE. My mom gets anxious and I can't afford to be chasing down information when I'm already running on empty.

The cost thing is tough because yeah insurance is fighting us too, but you're right that it's not the whole picture. It's more expensive to go back and forth between hospitals anyway. Did you guys feel like the extra drive to Orlando was actually manageable during treatment or did that end up being harder than you thought?
Family
That's so smart that your oncologist is already steering you toward volume. Honestly that alone tells me you're in good hands with them. The Phoenix situation sounds tough though, are you thinking of staying there with your mom or would you guys consider traveling somewhere if the right center is a better fit? We found that having Joe home between treatments really helped, but I know everyone's situation is different and sometimes being near family matters more than proximity to the hospital.
Medical Expert Response
Patricia, that two-week window is genuinely brutal and I want to add something practical to what's already been said here.

When you're calling centers to ask about volume, also ask specifically about their tumor board. The best centers present meso cases at a multidisciplinary tumor board every week, meaning the surgeon, the medical oncologist, the radiation oncologist, and pathology are all looking at the same patient together before any treatment decision gets made. The MARS 2 trial data published in Lancet in 2021 actually shifted how a lot of centers think about surgery eligibility, and whether your team is current on that conversation tells you a lot about where they're operating intellectually.

The other thing nobody's mentioned yet: ask if they have a dedicated meso coordinator, not just a general thoracic coordinator. Some of the higher-volume programs have someone whose entire job is mesothelioma patients. We had a patient at UCSF whose coordinator caught a scheduling conflict in January that would have delayed her cisplatin cycle by three weeks... that's not a small thing.

Talk to your own oncologist about all of this, they may already have relationships with specific programs and that referral pathway can open doors faster than cold-calling.
3 found this helpful
Family
Oh wow, that tumor board piece is huge and honestly we didn't even know to ask about that. Our surgeon mentioned they present cases weekly but I didn't realize how important that was until you just explained it. That makes so much sense though, like having the whole team in one room looking at the same problem instead of everyone doing their own thing in silos. Wish I'd known that when we were making calls, would've made our questions way more specific. Did you find that most centers actually do that or is it still pretty rare?

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